
The Ten
Commandments of Domestic Negotiations or
"Rules, In a Knife Fight?"
By Gregg
Herman
The Practical Litigator, 1998
There
is a wonderful scene in the movie "Butch Cassidy and the Sundance Kid."
Robert Redford is going to fight the head of the gang for supremacy,
but first he suggests they discuss the rules for the fight. When the
much bigger and meaner opponent drops his knife to his side to ask,
incredulously, "What? Rules, in a knife fight?", Robert Redford uses
the opportunity to kick him in a very sensitive part of the male anatomy.
Usually,
the parties are going through a divorce because there is a lack of trust,
communication and cooperation in the marriage. When a legal action starts
and lawyers get involved, this lack of trust, communication and cooperation
does not lessen. Rather, it usually gets worse. A certain degree of
trust, communication and cooperation are necessary to reach a settlement.
Paradoxically, the very reasons that bring the parties to the bargaining
table are the major impediments to settlement.
As
a result there needs to be some basic rules in the divorce "knife fight."
Here are a few suggested rules for lawyers to adopt, not to kick each
other in sensitive spots, but to help overcome these fundamental impediments
to settlement.
Rule
One: Be Cordial.
There is an old saying that you catch more flies with honey than with
vinegar. The parties are used to dealing with each other by yelling
and screaming. The lawyer should not posture in front of the client
and should tell the client that he/she will not posture. Clients watch
TV and need to be told that effective advocacy does not mean putting
on a show for the client's benefit.
This
is not as simple as it sounds. Unfortunately, television has conditioned
many clients that cordial conduct is not what to expect from a lawyer.
Rather, the TV lawyer postures, threatens, intimidates and is rude.
Then comes the commercial while the other side backs down.
It
would be nice, but naive, to suggest that it is sufficient merely to
be cordial. However, we do not practice law in a vacuum. In family law,
we need to give careful consideration to every step we take due to the
incredibly large emotional stakes the parties have in the litigation.
It is these emotional stakes, along with the misconception regarding
attorneys, which cause the parties to want to emotionally involve the
lawyer.
To
deal with this, the lawyer needs to carefully explain to the client
at the outset the reason for a cordial atmosphere with opposing counsel.
In some cases, this can be quite easy, and in fact the client may want
nothing else. Other times, the client will be quite shocked that the
lawyer will be polite to the "enemy."
The
explanation may be based on increasing the likelihood of settlement.
After all, most clients want their cases settled. These clients will
appreciate being reminded that settlement is easier if both sides behave
with cordiality, rather than with threats and intimidation.
Other
clients can be reached through their pocketbooks. If lawyers maintain
civility towards each other, it is far easier to pick up the phone and
discuss issues. If they cannot do so, then the result is innumerable
court hearings. It is, obviously, far cheaper to have a phone conversation
than to go to court.
The
method which gets the understanding through to the client will, obviously,
depend on the individual client. What is important is that the lawyer
explain the strategy to the client at the outset.
Rule
Two: Do Not Give Ultimata.
Certainly, some issues are more important than others. There may even
be issues that are non-negotiable. But stating these in the form of
ultimata stop the negotiating process in its tracks.
Which
of the following tactics, for example, are more likely to bring about
a measured response leading to discussions of settlement and compromise:
Approach A:
Here is a settlement proposal. You have 48 hours to accept it or it
is withdrawn.
Approach B:
Here is a settlement proposal. It contains what we believe to be reasonable
positions on all issues. If you or your client disagree, then please
provide us with the reasons you disagree and what you think would
be reasonable under the circumstances.
Clearly,
Approach A puts the other side on the defensive. It is essentially asking
for a fight and most lawyers do not need more than one invitation. On
the other hand, Approach B is far more likely to bring out the type
of reasonable discourse which can lead to a settlement.
Rule
Three: Do Not Give Deadlines. On occasion, I have received settlement
proposals with "sunsets" of, for example, 5:00 p.m. on a particular
Friday. A sunset is really a threat, an ultimatum, which brings out
the type of response discussed in Rule Two. Usually, these are not great
proposals anyway or there would be no need for the sunset. After all,
if the proposal was really that great, it would speak for itself and
there would be no need for the accompanying threat.
Where
the other side gives a "Friday at 5 p.m." deadline, try the following
response:
Dear Joe:
My client
was going to accept your proposal on Friday when she noticed that
it was 5:10 p.m. See you in court.
The other lawyer
usually then calls me and offers to extend the deadline. I then take
the opportunity to explain to the other lawyer that the issue is not
the particular time, it is that I do not want to be given a deadline.
Try this, for example:
I promise
that I won't threaten you during the settlement process, and I request
that you don't threaten me.
Truth
is, if the offer was that great for your client, they would not have
had to resort to threats. And, if the offer was not that great, then
nothing is lost by not responding. In any event, if you want the case
settled, do not use deadlines any more than you would use any other
type of threat or ultimatum.
Rule
Four: Make Full Disclosure Voluntarily and Freely.
Ask yourself: Are you more likely to settle a case where the other side
has given you everything you need voluntarily, freely and openly or
where they stone-wall discovery? The answer is obvious. Where the other
side treats financial information as if it were a highly classified
government secret, it makes settlement less likely. This tactic brings
out the "What are they trying to hide?" question. This sort of mistrust
is not conducive to settlement.
Further,
there is always the ugly aspect of risking malpractice in recommending
a settlement to a client based upon insufficient discovery information.
If a lawyer does not believe that he or she has full disclosure, it
is the lawyer's insurance on the line if the lawyer recommends a settlement.
Many a lawyer will recommend a trial rather than a settlement to avoid
such a risk.
On
the other hand, here is a tactic which my office has used with great
success in encouraging settlement: Where you represent the side with
all the information, give it to the other side before they ask
for it. After all, you know what they will need in order to settle the
case. Instead of waiting for the initial request for tax returns, retirement
plan information and the like, have your client compile it. Then, give
it to the other side, organized and indexed. Tell the other side that
you are doing it to promote an atmosphere for settlement and to save
costs for both parties. You should also explain that the information
is not exclusive and that your client will be pleased to also provide
any additional relevant information which you might have inadvertently
omitted.
By
providing this information even before a request is made, you will have
accomplished at least two positive things. First, if any court intervention
is requested by the other side regarding discovery, the court will be
impressed by the voluntary provision of large amounts of financial documentation.
At least in my jurisdiction, family courts dislike discovery motions
and routinely order everything to be provided unless absolutely outrageous.
Second, and more important, providing the information voluntarily creates
the type of atmosphere which allows opposing counsel to enter into settlement
negotiations without the paranoia inherent in the cases where the stone-wall
approach is used.
Rule
Five: Don't Be Afraid of Taking the First Step.
Some lawyers seem to have a fear that making the first step toward settlement
is a sign of weakness. As result, some cases sit and wait, whereas a
settlement conference can begin the process of resolution. As discussed
in The Joy Settlement by Mark Sullivan, in settlement, timing
is everything. To miss the timing because of fear of appearing weak
does one's client no good.
To
put it another way, someone has to take the first step, or no case will
ever be settled. To view this first step as a sign of weakness is a
sign of insecurity on the part of the lawyer. On the other hand, taking
the first step can be a sign of strength: The lawyer is so confident
in his or her case, that the supposition is that the other side will
want to settle to avoid the embarrassment of the eventual defeat in
court.
There
have been several times in my career that I have almost missed an opportunity
due to stubbornness, arrogance or, maybe, insecurity. Once, for example,
we were in court on the day of trial where all previous efforts at settlement
had failed. Communication had ceased several weeks before, even though
we had made an offer which we were amazed was not accepted. Typical
of most court hearings, a lengthy delay preceded the hearing while the
court dealt with other matters. During the delay, I mentioned to my
client that our last proposal was really a "win-win" offer and should
have been accepted. My client said that perhaps I should bring it up
again to the other lawyer while we were waiting. Every aspect of my
ego said no, that the offer was rejected and that to ask again was a
sign of weakness. Nonetheless, at my client's prodding, I approached
the other lawyer and told her that our prior offer was still open. She
thanked me, talked to her client and they accepted the offer. We never
did find out why they did not accept the offer initially or approach
us first during the wait in court. What is clear is that if I had not
listened to my client and overcome my ego, a "win-win" settlement would
not have occurred.
Rule
Six: Never Negotiate Backwards.
Backwards negotiating is what occurs when, say, the initial offer by
a plaintiff is for $100,000 and the second offer is for $200,000. Or
if a defendant's offer, once rejected as too low, goes lower in subsequent
offers.
There
are times when facts change which may alter settlement positions. However,
assuming discovery was conducted before settlement (as it should be),
once a proposal is made, subsequent proposals should be closer to the
other side's position, not further away.
Backwards
negotiating is a form of intimidation. It tells the other side that
they are idiots for not jumping at the initial offer and that subsequent
offers will be less unless they jump at the present offer. While the
other side may in fact be idiots, it is not conducive to settlement
to educate them to that fact. Moreover, it is not good faith negotiating
and the response of a party who receives a backwards offer should be
to stop negotiating. If a proposal is made in good faith, then the rug
should not be pulled out from under it. After all, lawyers, like everyone
else, do not like being told that they are idiots (even if it is true).
A lawyer's reaction to such an opinion is far more likely to be to roll
up the sleeves for a fight than to discuss exactly how much of an idiot
the lawyer is.
Put
another way, in effective negotiations, the object is for both lawyers
to look good to their respective clients. By negotiating backwards,
the message to the other spouse is that his/her lawyer made a mistake
in not recommending a previous settlement offer. While that might be
true, the reaction of the opposing counsel is unlikely to be to admit
the mistake. Rather, the usual reaction is to want to go to trial to
prove that he/her was right in turning down the proposal.
Some
lawyers do not agree that they have any interest in making the other
lawyer look good. Those are the lawyers who end up in trial the most
often. For those lawyers who prefer to settle cases, the ego of the
opposing counsel is a factor which needs to be considered.
I
know of a lawyer who is an outstanding negotiator. Every offer he makes
is made with the view not just of what is right for his client, but
how the lawyer on the other side will treat the offer. His theory is
that if the other lawyer has room to get more for his client, that lawyer
will be a hero to the client and aggressively pursue settlement. Almost
all of his cases settle.
Rule
Seven: Never Refuse to Negotiate. True,
some cases are harder to settle than others and some cannot be settled.
But you will never know unless you try. Unfortunately, a certain amount
of legal services later turns out have been avoidable, but were utilized
in the event that it was thought necessary at the time. Settlement should
be attempted in every case, no matter how remote the prospect might
seem. As Winston Churchill once said: "It is better to jaw, jaw, jaw
than to war, war, war."
This
issue usually seems to get back again to the question of ego. I have
seen cases where the parties actually get along better than their lawyers!
In fact, I know of cases where the parties could have settled the cases,
if left to their own devices. While this is exceedingly rare in my experience,
it should never happen. Lawyers should be conduits for settlement, not
impediments.
Why
do lawyers refuse to negotiate? Sometimes it is because of personality
conflicts with the other lawyer. No question, some lawyers grate on
each other. But no law has ever required settlement negotiations to
be conducted in person. Using written negotiations takes most (although
not all) of the personality conflicts out of the equation.
Sometimes,
the gap between the positions seems far too wide to "waste" time negotiating.
Even sitting down for negotiations seems to be a waste of time. Yet,
it is amazing the number of times the gap narrows dramatically during
a negotiations session. Sometimes it is because the gap was there at
the beginning only for positioning. Sometimes a party recognizes the
weakness of his or her position. The point is that the gap cannot narrow
unless there is some "jawing."
This
does not mean, of course, that it is never proper to walk out of a negotiating
session, suspend negotiations or even stop them. It does mean that is
improper to never enter into negotiations to begin with. At least sit
down with the other lawyer and see what is on his or her mind. And do
not stand on ceremony! Making the first call is not a sign of weakness.
Sometimes, the reluctance to call reminds me of the teenage boy afraid
to call the girl for fear of rejection, while the girl sits by the phone,
hoping for the call, but too timid to call on her own.
Rule
Eight: Never Get Personal. There is a scene in the Godfather movie
where a character is about to wiped out by the mob. One of the henchman
tells the victim that the Godfather wants him to know that it is not
personal, it is just business.
Clearly,
much of what is happening in the divorce is personal between the parties.
It should never be personal between the attorneys, no matter how sensitive
or important the issues. Many times, this is not a problem. The vast
majority of the lawyers I deal with are pleasant and many I consider
friends. It is only a very small minority where it really takes an effort
to maintain civility.
Nonetheless,
there are no points in being hostile. In nearly 20 years of practice,
I have never had a confrontational conversation with an attorney who
said the following: "Gregg, I am wrong, you are right. Can you forgive
me for taking such a silly position?"
A
good rule of thumb: Never fight a battle, the best you can do is tie.
In court, with a judge present, there is at least a chance of winning.
In private discussion with the other lawyer, there is absolutely no
chance. At best, there will be a standoff.
There
are times where in order to control my temper (my wife will be surprised
to learn that I even have a temper), I terminate a conversation. Yet,
even an abrupt termination of a conversation is preferable to saying
what may be on my mind.
The
bottom line is simple: You cannot settle a case if you do not talk to
the other side.
Rule
Nine: Never Get Angry at a Settlement Proposal. If a settlement
proposal comes in writing, we, of course, immediately send it out to
our client. It is not unusual that our client calls us after reading,
livid with anger at how outrageous the proposal is and how far from
what the client perceives as fair.
True,
some proposals are so low or so high as to be insulting. Some lawyers
ask for the stars hoping to get the moon. Others misinterpret the parameters
of reasonable settlement. Whichever is true, at least there is an attempt
at settlement. Rather than get angry, if the proposal is in the stars,
then start subterranean (or whatever is the opposite of the stars!).
If the proposal is unreasonable due from a misunderstanding of reality,
then educate the other side. But never get angry - any proposal, even
a bad one, is better than no proposal at all.
Rule
Ten: Be Prepared!. Going into settlement negotiations without a
prior face-to face meeting with your client is as wrong as going into
trial without such a meeting. Worse, it wastes the time and money of
not only your client, but the lawyer and client on the other side. Spend
the time with the client to discuss starting points and ending points
for negotiations. Make sure the client understands that, although it
is in many ways the equivalent of a knife fight, there are rules which
will be followed.
If
you make a habit out of not being prepared for settlement negotiations,
you will earn a reputation for not being prepared. At least my reaction
to lawyers with this reputation is not to prepare myself for the negotiation
session. The result is that it is far less likely that the case will
be settled. On the other hand, if I know that the lawyer on the other
side prepares hard for settlement, I will work hard as well. The result
is a good session which will make great progress towards a resolution,
if not reach one.
True,
there are some lawyers who bluff well. But most do not. It is usually
clear early in the negotiating session the degree of preparation the
other side put in to preparing. In many settlement conferences, after
both sides lay out their positions, there is a palpable pause as both
sides hesitate to see who will make the first compromise. If it is clear
that other side is not prepared, why would we start to compromise? By
not being prepared to negotiate, they are not prepared to match our
compromises. The result is a standoff. The bottom line is to follow
the Boy Scout motto: Be Prepared!
Conclusion
Following
these rules do not, of course, guarantee a settlement. They do, however,
create the type of atmosphere which makes a settlement more likely.
As with many other things in life, improving the odds is often the best
we can when we do not have full control over the circumstances. And,
we owe it to our clients to do the best we can.
Perhaps
the "joy of settlement" was best described by Gandhi, who
after helping parties settle a case wrote:
My joy was boundless.
I had learnt the true practice of law. I had leant to find out the
better side of human nature and to enter men’s hearts. I realised
that the true function of a lawyer was to unite parties riven asunder.
The lesson was so indelibly burnt into me that a large part of my
time during the twenty years of my practice as a lawyer was occupied
in bringing about private compromises of hundreds of cases. I lost
nothing thereby - not even money, certainly not my soul.1
Footnotes
1
"The Story of My Experiments With The Truth". Thanks
to Prof. Andrew Schepard of Hofstra University Law School for finding
this quotation.
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