
Fighting Incivility In
Family Law
By Gregg Herman
Wisconsin Opinions
January
19, 2000
In a recent Wisconsin
Court of Appeals case, Mogged v. Mogged, No. 99-0346 (Dec. 28, 1999)(recommended
for publication), the court sharply criticized the conduct of the wife's
counsel, calling his arguments "hyperbole" and "misleading."
The court cited,
perhaps for the first time in a reported case, the Standards of Courtesy
and Decorum for the State of Wisconsin, found in SCR 20:3.3, in its
criticism of the lawyer's conduct. In a footnote, the court noted that
usual convention is to refer to contentions as those of the litigant.
In this case, however, the court stated that it was deviating from this
convention and referring to the allegations as those of counsel, due
in part to counsel having personalized the issues before the court.
All of us family
law attorneys are well acquainted with the issue of transference of
anger. After all, we are sometimes the victims. The high rate of malpractice
claims and ethical grievances in family law are, no doubt, directly
related to clients transferring anger from their spouses to their attorneys.
It is where the
lawyer adopts the transference and makes the anger his or her own that
leads to a lack of civility and professionalism. In doing so, the lawyer
does him or herself, the client, and the system of justice, no favors.
Several years ago, I received an angry call from a lawyer who was representing
the husband in a divorce. The lawyer, who had recently been divorced
himself, was highly irate that my client was requesting maintenance
from his client. According to the lawyer, my client was lazy and avaricious.
And those were the nicer terms he used. After letting the lawyer rant
for a while, I told him that it appeared that we had a misunderstanding.
"We are asking that your client pay maintenance," I told him,
"not you personally." The next day the lawyer called me and
apologized. We ended up resolving the case.
Lawyers in this
highly acrimonious field need to walk a narrow tightrope. We need to
acknowledge our client's anger, but not legitimize it. We need to be
empathetic, without being sucked into a personal vendetta.
Lawyers who fail
to walk this tightrope fail to help their clients. On the one side,
the clients need to believe that their lawyers are treating them as
more than just a fee. On the other side, offering an objective point
of view is a valuable service to the clients - perhaps the most important
service lawyers can provide.
To be sure, many
clients do not understand this, at least at the outset. Have you ever
been asked by a client: "Are you on my side?" To be "on
their side" does not require being obnoxious - or even uncivil.
What it does mean,
however, is to battle a wide-spread perception of what lawyers do and
how they do it. On television, lawyers advocate for clients very differently
than we do in real life. We don't have writers and don't have sound
bites.
What can we do
to avoid this trap? Let me suggest the following time-tested techniques:
- Explain to each
client at the beginning of the representation what you are doing and
why you are doing it. Explain why the public perception is wrong and
that uncivil behavior only increases the clients' fees while creating
no benefit.
- Get to know
the other lawyer. Meet with him/her and establish a rapport that neither
will allow their client's anger to destroy.
- If things get
heated with the other lawyer, take a "time-out." It works
for a two-year-old. It can work for lawyers who are acting like two-year-olds.
- Remember that
after the divorce, the parties will continue in each other's lives
if they have children. Resolve to do nothing during the divorce process
to destroy any chance of their being together for graduations, weddings,
grandchildren and much, much more.
- Choose your
clients carefully. If a potent client insists on treating the divorce
like a gladiator contest, just say no! Remember that you are a professional.
Act like one.
This month, the
State Bar mid-winter convention at the Midwest Express Center in Milwaukee
will be a joint conference with the Annual Judicial Conference. On Wednesday,
January 26, a program will be presented entitled "Civility: Are
We the Problem or Are We the Solution?" In this program, lawyers
and judges will present scenarios and discuss the issues of civility
in family law. Please come and share your ideas on how together we can
prove that the conduct in the Mogged case is an anomaly.
Back
to Herman Article Archive
.